Luxembourg launches plan to become more computer savvy


Luxembourg launches plan to become more computer savvy

Digitization

A digital program, one of many recently launched, provides assistance for those who have difficulty using a computer

A digital program, one of many recently launched, provides assistance for those who have difficulty using a computer

Digitization Minister Marc Hansen announced the latest strategy at a press conference on Wednesday

Photo credit: Guy Wolff

Luxembourg will launch a series of programs to help residents become more digitally savvy, as part of the latest strategy designed to make the country more user-friendly, Digitization Minister March Hansen said on Wednesday.

The plan includes programs such as helping those who have difficulty using computers develop basic digital skills and teach people how to browse the internet safely.

The Grand Duchy will also continue to develop the MyGuichet site, which makes it possible to perform vital administrative tasks online, such as accessing Covid vaccination certificates and requesting a criminal record check.

Research suggests older people often struggle to use computers and technology, as well as people with disabilities and those with less than college education, the Department of Digitization said in a press release accompanying Wednesday’s announcement. .

However, the strategy – called the National Action Plan for Digital Inclusion – is not the first time that Luxembourg has unveiled proposals to improve the country’s digital services.

In July, the Luxembourg Chamber of Commerce denounced a government roadmap launched the previous month, criticizing what it described as “the lack of a concrete plan” in announcing six new digital projects to help businesses and the health sector to better face the future. crises such as the Covid-19 pandemic.

These plans, which aim to make the country’s economy more digitally-friendly by 2025, include an online business platform that will give companies advice on how to safely use their personal data and data. intellectual property rights. Companies will also receive training kits on the effective use of artificial intelligence.

The announcement came amid criticism of online access to government services in Luxembourg, which has improved in recent years but is far behind other EU states, such as Estonia, which has digitized most of its public health system ten years ago. Access to online systems was highlighted last year when the pandemic forced many in-person services to shut down.




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